2. This document contains General Terms and Conditions, according to which the TRADER provides services to its users / customers through the Internet store https://whitewitches.eu. These terms are binding on all users. By pressing the CONFIRM button, the user / client agrees, fully accepts and undertakes to comply with these General Terms and Conditions.
  3. Identification of the user / client in order to reproduce his statement for acceptance of the Terms and conditions and for the order is made through stored in log – files on the server of /www.whitewitches.eu/, storage of the user’s IP address / the client, as well as any other information.
  4. The products available on the website https://whitewitches.eu do not constitute a legally binding offer, but rather a demonstrative online catalog describing the merchant’s product line.
  5. After clicking the “CONFIRM” button, users agree to purchase the goods in his order. This action is legally binding. The customer receives a confirmation of the order and upon receipt of this confirmation it is considered that the contract is concluded. When sending the order or upon confirmation, it is concluded as valid Contract.
  6. The TRADER reserves the right to refuse delivery of a confirmed order in case the goods are not available. In the absence of stock of the ordered goods, within the working week the TRADER notifies the consumer / customer of its exhaustion by sending a message to the e-mail address specified by the Customer or the specified telephone number. In case a transfer has been made to the merchant’s account, the customer will be able to choose between a refund, a cancellation of the order or a replacement order.
  7. The contractual language is English, and payments will be made in euro with VAT included.


  2. The consumer / customer bears the full risk of damage / loss of the goods upon delivery. Immediately after delivery of the goods by courier, the TRADER is released from the risk that is transferred to the consumer / customer. The TRADER is not responsible for delays in case the delay is due to a courier or other supplier.
  3. Immediately after delivery, the goods should be carefully inspected by the consumer / customer or a person authorized by him. Any damage, shocks and other damages should be reported immediately to the TRADER. In the event that damage is found to have occurred during the transportation of the goods, the TRADER is not responsible for the warranty service of this product. In cases where the TRADER has set in writing specific dates and times for delivery, the statement is binding. If an incorrect or wrong address, contact person and / or telephone number is indicated when submitting the application, the TRADER is not bound by any obligation to fulfill the order.

8a. Upon delivery of the goods, the consumer / customer or a third party signs the accompanying documents. Anyone who is not the holder of the application, but accepts the goods for delivery and is at the address specified by the customer is considered a third party. In case of refusal to receive the goods, except for the cases described below, the refusal is considered unfounded and the Customer must pay the costs of delivery and return the goods. In case the Customer is not found within the deadline for delivery to the specified address or access and conditions for delivery of the goods are not provided within this period, the TRADER is released from its obligation to deliver the goods ordered for purchase.

8b. When the delivered goods clearly do not correspond to the goods ordered for purchase by the Customer and this can be established by its ordinary inspection, the Customer may request that the delivered goods be replaced with those corresponding to the purchase application within 24 hours of receipt.



  1. The prices listed on the site include packaging but not trasportation.


  2. Methods of payment, customers have the right to choose a method of payment convenient for them.

10.1. Deliveries by bank transfer – the delivery is performed after the funds are seen in the bank account at https://whitewitches.eu/.

10.2. Payment by card:

– Payment through VPOS Terminal (Virtual POS Terminal) of UNICREDIT BANK BULGARIA.

Served cards: Maestro, Mastercard, Visa, Visa Electron.

10.3. Payment system for persons with a PayPal account or who have chosen to make a card payment: Served cards: MasterCard, VISA, AMEX, JCB, Union Pay.


  1. Refund of payment made through VPOS or Bank transfer.

A customer who has made a payment by mistake, double payment, payment and cancellation of an order or in case of impossibility to fulfill the order / delivery, will receive his funds back to the account / card from where the payment was made.

The return of the money will be proceed at the same account after contacting the client via email hello@whitewitches.eu or a phone call at 00359888803971.

EU healthy products Ltd.
Sofia Bulgaria
Str. Sveta Sofia N8

Returns: 14 days from the delivery date